Frequently Asked Questions

BankBank2 is licensed by the Curacao eGaming Authority, which governs its operations. While Malaysian law prohibits online gambling, players are not prosecuted for using offshore‑licensed sites. However, you are responsible for ensuring compliance with local laws.

BankBank2 accepts Visa/Mastercard, e‑wallets (Touch ’n Go eWallet, GrabPay, Boost), bank transfer, and cryptocurrencies (USDT, BTC, ETH). Deposits are instant; withdrawals to e‑wallets take up to 24 hours, while bank transfers may take 1‑3 business days.

New players can claim the welcome bonus after completing registration and making a first deposit. The bonus is subject to a 30× playthrough on slot games only, and you have 14 days to meet the requirement before the bonus expires.

BankBank2 performs Know‑Your‑Customer (KYC) checks to comply with anti‑money‑laundering regulations and to prevent underage gambling. You’ll need to upload a clear photo of a government‑issued ID and a recent utility bill; verification is usually completed within 24 hours.

In the ‘Responsible Gaming’ section of your account settings you can set daily, weekly, or monthly deposit caps, or choose a self‑exclusion period of 1 week to 6 months. Once set, the limits take effect immediately and cannot be changed without contacting support.

BankBank2 offers a fully responsive mobile site that works on any browser; a downloadable Android APK is available from the website, while iOS users can add the site to their home screen for an app‑like experience. The app includes all games, deposits, and withdrawals with the same security measures.